Privacy policy

Sri D.M.Tea Corporation (“we,” “our,” “us”) is committed to protecting the privacy of everyone who visits or shops on our website. Your trust matters to us, and we want your online experience to be safe, smooth, and enjoyable. This Privacy Policy explains how we collect, use, store, and protect your information.

This Privacy Policy applies solely to this Site and does not cover third-party websites linked from our platform.

Note: 
Our Privacy Policy may be updated from time to time without prior notice. Please review it periodically to stay informed of any changes.

By accessing or using this Site, you agree to the terms described in this Privacy Policy. If you do not agree, please refrain from using the Site. Continued use of the Site signifies your acceptance of this Privacy Policy and the Terms & Conditions.

1. Information We Collect

1.1 Registration Information

When you create an account, we collect basic personal details such as:

  • Your name

  • Email address

  • Phone number

By completing registration, you consent to receiving communication from us regarding your account, orders, or updates.

1.2 Information for Orders & Services

When you make a purchase or opt for certain features, we may ask for:

  • Billing address

  • Shipping address

  • Contact number

  • Payment details (processed securely by payment gateways; we do not store card numbers)

  • Optional preferences (order history, taste choices, demographics, etc.)

1.3 Automatically Collected Information

We may automatically collect certain technical and browsing information, such as:

  • IP address

  • Device type

  • Pages visited

  • Time spent on the Site

  • Cookies and similar technologies

Cookies help us personalize your experience and improve website functionality. You can disable cookies through your browser, but doing so may limit access to certain features.

1.4 Referral Information

If you invite someone to visit or shop on our website, we may collect their name and email address solely to send the invitation and track referral activity.

2. How We Use Your Information

We value your privacy and do not sell or misuse your information. We use your data to:

2.1 Enhance Your Experience

  • Process and fulfill your orders

  • Improve website functionality

  • Personalize recommendations and shopping experience

  • Provide customer support

2.2 Communication

We may contact you regarding:

  • Order updates

  • New products

  • Promotions

  • Offers related to your preferences

You may opt out of promotional communication anytime.

2.3 Trusted Third-Party Services

We may share limited necessary information with:

  • Logistics partners

  • Payment gateways

  • IT service providers

  • Marketing and analytics partners

These partners only receive the information required to perform their services and are obligated to maintain confidentiality.

2.4 Strategic Partnerships

Occasionally, we may collaborate with trusted brands for co-branded content or experiences.
If such pages exist, they may collect additional information — always with transparency and purpose.

2.5 Legal & Safety Requirements

We may disclose information if required to:

  • Comply with legal processes

  • Respond to court or government requests

  • Protect our rights, customers, and company

  • Prevent fraud or misuse

2.6 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of the business process.

2.7 Non-Personal Information

Aggregated, non-identifiable data may be used for research, analytics, and improving business decisions.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal data:

  • Data is stored on secure servers.

  • Sensitive information is encrypted using SSL (Secure Socket Layer) technology during transmission.

  • Access to personal data is restricted to authorized employees or partners who require it to perform their duties.

While we strive to protect your information, no online platform can guarantee absolute security.

4. Accessing & Updating Your Information

If you have an account with us, you may request to:

  • Update or correct your personal details

  • Modify your communication preferences

  • Opt out of promotional emails

  • Request deletion of your account

To do so, email us at: tycoonassamtea@gmail.com

Please allow us up to 10 business days to process your request.

We will make reasonable efforts to accommodate your preferences. However, we reserve the right to remove or restrict information if it interferes with operational requirements or legal obligations.

5. Opt-Out Options

You may choose to stop receiving:

  • Promotional emails

  • SMS notifications

  • Referral invitations

Each communication will include instructions on how to opt out.

6. Third-Party Links

Our site may contain links to external websites.
Tycoon Tea is not responsible for the privacy practices of these third-party sites.
Please review their respective privacy policies before sharing any information.

7. Your Consent

By using this Site, creating an account, or making a purchase, you consent to:

  • Our collection and use of your information

  • Our sharing practices as described in this Policy

8. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

📩 Email: tycoonassamtea@gmail.com
📍 Address: 29, 3rd Cross, SSI Area, 5th Block, Rajajinagar, Bengaluru – 560010, Karnataka, India
📞 Phone: +91 7795310446 / +91 080 23100077